// Repair Alliance

Computer Repair Service Dundee

Fae gubbed tae teckle. Perth Road’s ain repair shop.

Looking for a reliable repair shop in Dundee? Repair Alliance on Perth Road brings over 20 years of experience fixing phones, laptops, MacBooks and gaming consoles. Same-day repairs, 90-day warranty, walk-ins welcome. We’re in Dundee’s West End, two minutes from the university.

20+ Years
Same Day
Walk-ins
Repair alliance shop front on perth road, dundee

Computer playing up? We’re a Dundee repair shop you can actually trust. Whether your laptop’s no’ switching on, your phone screen’s panned, or your MacBook’s running like treacle. You need it sorted, and you need it sorted fast.

We get it. When your device breaks, it’s not just an inconvenience, it’s stressful. You’re worried about losing your photos, your documents, your messages. You’re wondering if it’s even worth repairing or if someone’s going to quote you more than the thing’s worth. Maybe your laptop’s died the night before a deadline. Maybe your wean’s cracked their phone screen for the third time and you cannae stretch to a new one. Maybe your MacBook’s started making a noise and you’re dreading what it’s going to cost. You’ve maybe been stung before by a repair shop that kept your device for weeks, or charged you for work you didn’t ask for. That’s not how we do things.

At Repair Alliance on Perth Road, we tell you exactly what’s wrong and exactly what it’ll cost before we touch anything. If it’s not worth repairing, we’ll tell you straight. We’d rather be honest than take your money for a fix that doesn’t make sense. Your data matters to us as much as it does to you. If there’s any risk to your data during a repair, we’ll tell you before we start. Most repairs don’t affect your files at all. If a job does carry a risk, we’ll talk you through your options so you can back up anything important beforehand. For phones and iPads, we run diagnostic software that tests the device from top to bottom before we touch it. Touch, cameras, sound, Face ID, battery health. The lot. That way we know exactly what’s working and what’s not before we start, and you get a full health report of your device. We take every precaution to protect what’s on your device, and if data recovery is needed, we’ll talk you through every step.

Quick jobs like screen replacements are usually done within the hour. Most other repairs are completed same day or within a few days. We dinnae hang about. And every repair comes with a 90-day warranty, so if something’s not right, you bring it back and we sort it.

We’ve been doing this for over 20 years. We’ve seen every cracked screen, every water-damaged phone, every laptop that “just stopped working.” There’s not much we haven’t fixed. Whether it’s an iPhone, Samsung, MacBook, gaming console or a desktop PC that’s seen better days? Drap it in and we’ll take care of it.

No hidden fees. No jargon. No keeping your device for weeks. Just honest, experienced repair work from our shop on Perth Road.

// What Our Customers Say

Trusted by Locals

// Our Services

What We Do

Computer Repair Service

Desktop no’ booting up? Laptop keyboard packed in? MacBook running affy slow? We fix them all. From hardware faults and virus removal to screen replacements, SSD upgrades and data recovery. If it’s a computer, we’ll sort it. We work on Windows PCs, Apple Macs, Chromebooks and Linux machines. Laptops that take ten minutes to start up, blue screens out of nowhere, overheating that shuts the whole thing down, WiFi that keeps dropping. We see it all, every day. Most of the time a repair or upgrade costs a fraction of buying new, and your machine comes back running like it did when you first got it. Most repairs are done same day in our Perth Road workshop, and we’ll always tell you what’s wrong before we start any work.

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Mobile Phone Repair

Phone screen panned? Battery dying by lunchtime? Charging port full of pocket fluff? We repair all makes and models: iPhone, Samsung, Google Pixel, Huawei, OnePlus and more. Screen replacements, battery swaps, charging port repairs, water damage recovery and software fixes. Cameras not focusing, Face ID stopped working, speaker sounds like it’s underwater, phone stuck in a boot loop. Whatever’s wrong, we’ve seen it before. We ken how much you rely on your phone. It’s your alarm, your banking app, your connection to everyone. Being without it for days isn’t an option. Quick jobs like screens and batteries are usually done within the hour, most others same day. Drap it in tae our Perth Road shop and we’ll get ye sorted.

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Electronics Repair

Gaming console on the blink? iPad screen cracked? We repair tablets, PlayStation, Xbox, Nintendo Switch and more. Whether it’s stick drift on your controller, a PS5 disc drive that won’t read games, an Xbox that overheats and shuts down, Switch joy-cons drifting, or a smashed tablet screen? Bring it in and we’ll take a look. Not every repair shop touches consoles. We do, and we’ve been fixing them for years. Same experienced technicians, same honest pricing. Nae bother.

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Mobile Phone Accessories

Need a new case, screen protector or charger? We stock a wide range of mobile phone accessories in-store: phone cases, screen protectors, chargers, wireless chargers, cables, power banks and more. No waiting two days for a delivery. Walk in, pick what you need, walk out with it. If you’re after something specific that we don’t have on the shelf, gee’z a shout and we’ll see what we can do.

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Computer Accessories

Need a new mouse, keyboard, HDMI cable or external hard drive? We sell a range of computer accessories and peripherals from our Perth Road shop. Working from home and need a webcam for a Teams call tomorrow? Need a USB drive to move some files? Cables, USB drives, headsets, webcams, monitors and more, all in stock and ready to go. Save yersel the wait for online delivery.

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// Why Choose Us

Why Dundee Trusts Repair Alliance

0+
Years
Experience

Our technicians ken whit they’re daein. Faster diagnoses, better fixes, fewer comebacks. Over two decades we’ve fixed thousands of devices. Cracked screens, dead motherboards, water damage, corrupted drives, consoles that overheat, phones that willnae charge. There’s not much we haven’t seen. That experience means we diagnose faults quicker and get your device back to you faster.

£0
Hidden Fees
Honest Pricing

We tell you what’s wrong and what it costs before we start. We charge a small diagnostic fee to properly assess the fault. If you go ahead with the repair, that fee comes off the final price. If you decide not to, you’ve only paid for the diagnosis. No pressure either way. Some places offer “free diagnostics” but all they do is a basic check. They don’t want to invest real time if they’re not getting paid for it. So you end up with a vague answer and a big quote. We actually spend proper time finding the real fault, so you get an accurate answer and a fair price.

0hr
Quick Jobs
Same Day Repairs

Most repairs done same day. We budget a minimum of one hour for any job, screens and batteries are usually done within that. Software issues and virus removal same day. More complex repairs like water damage or logic board faults might take a day or two. We know you cannae be without your device, so we dinnae hang about.

Free
Parking
Pull Right Up

Free parking right behind the shop. Drive round the back and there’s space to park while we look at your device. If you’re just dropping off, pull up directly outside on Perth Road. Nae parking meters, nae LEZ restrictions. Easy in, easy out.

0
Perth Road
Easy to Find

Right on the main road in Dundee’s West End. If you’re coming from the city centre, head west along Perth Road and we’re on the left. Bus routes 5, 5A, 17 and 73 all stop nearby. About 15 minutes walk from the Overgate. You cannae miss us.

// About Us

Perth Road’s Ain Repair Shop

“New shop, experienced hands. Our technicians have 20+ years between them. We ken whit we’re daein.”

Repair Alliance is the newest repair shop on Perth Road, but the folk behind the counter are anything but new. Our technicians have over 20 years of hands-on experience fixing phones, laptops, MacBooks, consoles and more. We opened on Perth Road because Dundee’s West End needed a proper, honest repair shop. One where you get a straight answer, a fair price, and your device back working properly.

We fix everything from laptops and MacBooks to iPhones, Samsung phones, gaming consoles and tablets. Between us, we’ve seen every fault going: water damage, smashed screens, dead batteries, corrupted hard drives, consoles that overheat, phones that willnae charge. Whatever’s wrong, chances are we’ve fixed it before and we’ll fix it again. We stock parts for the most common repairs so most jobs are done same day, and we always explain what’s wrong before we start any work.

When you come in, you’ll see the same faces every time. We’re not a chain with staff rotating in and out every few months. The folk who diagnose your device are the same folk who fix it. That means nothing gets lost in translation, nobody’s passing your laptop to someone who doesn’t know the history, and you can always come back and speak to the person who worked on it. We remember our regulars, and plenty of folk come back every time something needs sorting.

We won’t upsell you on repairs you don’t need. We won’t use jargon to confuse you into spending more. We won’t keep your device for weeks without an update. And we won’t tell you something’s fixed when it’s not. If we can’t fix it, we’ll tell you. If it’s not worth repairing, we’ll say so. We’d rather lose a sale than lose your trust.

If you’re in Dundee and your tech’s on the blink, drap it in. We’re at 153 Perth Road in the West End. Easy to find, free parking behind the shop, and you can pull up right outside. Walk-ins welcome, nae appointment needed. Gee’z a shout on 01382 21 72 72 or just come in and see us.

// How It Works

Three Steps. Sorted.

1
Bring It In

Drap your device in tae our Perth Road shop. Walk-ins welcome, nae appointment needed. We’re open six days a week.

2
We Diagnose & Fix It

We’ll tell you exactly what’s wrong and what it’ll cost before we touch a thing. Most repairs are done same day.

3
Collect Your Device

We’ll gee’z a shout when it’s ready. Pick it up, check it over, and you’re on your way. All repairs come with a 90-day warranty.

// FAQ

Common Questions

What devices do you repair?

We repair laptops, desktop computers, MacBooks, iPhones, Samsung phones, Google Pixel, Huawei, tablets, iPads, PlayStation, Xbox, Nintendo Switch and more. If it's got a screen or a circuit board, chances are we can fix it.

How long do repairs take?

Most repairs are done same day. Quick jobs like screen replacements and battery swaps are usually done within the hour. More complex repairs like water damage or data recovery may take a wee bit longer. We'll always give you a realistic timeframe upfront.

Do I need an appointment?

Nope. Walk-ins are welcome, nae appointment needed. Just drap your device in during opening hours and we'll take a look.

How much will my repair cost?

It depends on the device and the fault. We charge a small diagnostic fee to assess the problem, and if you decide to go ahead with the repair, that fee comes off the final price. We'll always tell you the full cost before we start any work. Nae surprises.

Where are you located?

We're at 153 Perth Rd in Dundee's West End. Right on the main road, easy to spot. There's free parking behind the shop and you can pull up directly outside to drop off. Multiple bus routes stop nearby too.

Do you sell accessories?

Aye. We stock phone cases, screen protectors, chargers, cables, power banks, keyboards, mice, USB drives, headsets, webcams and more. Pop in and have a browse or gee'z a shout if you're after something specific.

Do your repairs come with a warranty?

Every repair comes with a 90-day warranty. If the same fault comes back within that time, we'll sort it at nae extra cost.

What brands do you work on?

All of them. Apple, Samsung, Google, Huawei, OnePlus, HP, Dell, Lenovo, Acer, Asus, Microsoft Surface, Sony, Nintendo. You name it, we're no' limited to one brand.

Will I lose my data?

We do everything we can to protect your data. If there's any risk to your files during a repair, we'll tell you before we start. For phones and iPads, we run diagnostic software that generates a full health report of the device before we start. If your device won't turn on at all, we can often still recover your data from the storage. We'll always talk you through the options.

Is it worth repairing or should I buy new?

We'll tell you honestly. If a repair costs more than the device is worth, we'll say so. No point spending £200 fixing a laptop you can replace for £250. But more often than not, a repair costs a fraction of buying new. A slow laptop usually just needs an SSD upgrade. A phone with a cracked screen doesn't need replacing. We'll give you the facts and let you decide.

Can I wait while you fix it?

For quick jobs like screen replacements and battery swaps, most folk drop it off and come back in an hour or so. There's plenty of cafes and shops on Perth Road to kill time. For longer repairs we'll give you a realistic timeframe and gee'z a shout when it's ready for collection.

Do you fix water damaged devices?

We do. Bring it in as quick as you can. The sooner we get to it, the better the chances. We open the device, clean any corrosion, dry the components and test everything. We can't save every water damaged device, but we save more than most folk expect.

Can you recover data from a broken device?

In most cases, aye. Even if your laptop won't turn on or your phone screen is completely smashed, your data is usually still on the storage inside. We can extract your photos, documents and files and transfer them to a new device or external drive.

Do you repair business laptops?

Aye, same service. If it's urgent we can prioritise it. We know a broken work laptop means you're losing money every hour it's down. Bring it in and we'll get it sorted as fast as we can.

What if the repair doesn't fix the problem?

If we can't fix it, you don't pay for the repair. You'd only pay the diagnostic fee. And if the same fault comes back within the 90-day warranty period, we'll sort it at no extra cost.

Do you sell refurbished devices?

Aye, we stock a range of refurbished phones, laptops and tablets. All tested, cleaned up and sold with a warranty. Good option if your device isn't worth repairing and you don't want to pay full price for brand new.

// Find Us

Repair Alliance

By Car

Head west along Perth Road from the city centre. Free parking behind the shop, pull up outside to drop off. Nae LEZ restrictions on Perth Road.

By Bus

Routes 5, 5A, 17 and 73 all stop on Perth Road. Jump off at the West End stops and we're a short walk.

On Foot

About 15 minutes walk from the city centre heading west along Perth Road. Right on the main road, easy to find.

Phone Gubbed? Laptop Rattled?
Gee'z a Shout.

Walk-ins welcome, nae appointment needed. We're at 153 Perth Rd. Drap it in and we'll get ye sorted.

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