iPhone Repair Dundee

Whether your iPhone screen’s panned, the battery’s dying by lunchtime, or it took a dip in the sink, we fix it. Repair Alliance on Perth Road is Dundee’s go-to for iPhone repairs of all kinds.

We work on every iPhone model from the iPhone 7 right through to the latest iPhone 17 range. That covers over a decade of iPhones. Whatever’s wrong with yours, chances are we’ve fixed the same fault hundreds of times before.

We’re not a franchise and we’re not a mail-in service. We’re a local repair shop on Perth Road where you can walk in, hand us your phone, and get it back the same day for most repairs. Quick jobs like screen replacements and battery swaps are usually done within the hour.

Before we start any repair, we run your iPhone through our diagnostic software. It connects via cable and tests touch response, cameras, Face ID, speakers, microphone, battery health and more. You get a full health report so we both know exactly what’s working before we touch anything. We run the same tests after the repair so you can see everything’s been sorted.

We use quality parts on every repair. For screens, you get a choice of aftermarket LCD, aftermarket soft OLED, or original Apple screens depending on your budget. For Samsung and Pixel we use service packs, but iPhones give us more options to offer you.

Every repair comes with a 90-day warranty. Walk-ins welcome, nae appointment needed. If your iPhone’s playing up, drap it in tae 153 Perth Road.

Common iPhone Problems We Fix

iPhones are well-built, but they’re not indestructible. Here’s what we see most often:

Cracked screens are the number one reason folk bring their iPhones in. One drop on the pavement and the screen’s covered in cracks. Sometimes it’s just the glass, sometimes the display underneath is damaged too with black spots, coloured lines, or areas where touch stops responding.

Battery degradation is the second most common issue. After two or three years of daily charging, the battery loses capacity. Your iPhone doesn’t last the day, shuts down randomly, or shows Battery Health below 80%. Apple throttles the processor when the battery degrades to prevent shutdowns, so your phone gets slower too.

Charging port problems build up over time. Pocket lint packs into the Lightning or USB-C port, the cable feels loose, or the phone only charges at certain angles. Sometimes the port itself is physically damaged.

Water damage happens more than folk admit. Dropped in the sink, fell out a pocket into the toilet, got caught in the rain. Even iPhones with IP68 water resistance can suffer water damage. The seals degrade over time and real-world liquids are harsher than lab test water.

Camera issues like blurry photos, the camera not focusing, or a black screen when you open the camera app. Often caused by a drop that’s knocked the camera module out of alignment.

Speaker and microphone faults where folk can’t hear you on calls, or you can’t hear them. Sometimes it’s just debris in the speaker grille, sometimes the module needs replacing.

Software problems like the phone freezing, apps crashing, or getting stuck in a boot loop. Sometimes a software restore sorts it, sometimes there’s an underlying hardware issue causing it.

Whatever’s wrong, bring it in and we’ll diagnose it properly.

iPhone Screen Repair

The most common iPhone repair we do. Cracked glass, shattered displays, touch not responding. We’ve replaced thousands of iPhone screens over the years.

For most iPhone models, we offer a choice of three screen types:

Aftermarket LCD is the most affordable option and what most repair shops fit as standard. These work fine but iPhones that came with OLED screens weren’t designed for LCD panels, so the colours won’t be as vivid and the blacks won’t be as deep. It does the job if budget is the priority.

Aftermarket Soft OLED is a proper OLED panel with deep blacks, rich colours and viewing angles much closer to the original screen. Best balance of quality and price. This is what most of our customers choose.

Original Apple screens are identical to what came in the box. Same quality, same feel. More expensive, but if you want it exactly as it was, this is the option.

On iPhone 12 and newer models, Apple pairs the screen to the device. With aftermarket screens you may see a warning in Settings about the screen being non-genuine, and True Tone may not be available. The screen itself works perfectly, it’s just Apple’s way of pushing you towards their own repairs. If you choose an original Apple screen, these warnings don’t appear. Face ID is tested before and after every screen replacement using our diagnostic software.

We stock screens for the most common models, so most iPhone screen repairs are done within the hour. For less common models we can usually get the part in within a day or two.

iPhone Battery Replacement

If your iPhone isn’t lasting the day, check Settings > Battery > Battery Health. Below 80% means the battery has degraded significantly and Apple is already throttling your processor to compensate. A new battery brings back full speed and a full day’s charge.

We offer two battery options for iPhones:

Aftermarket batteries are brand new, identical spec to the original Apple battery. They work perfectly. The only catch is Apple’s pairing system means the battery won’t calibrate with the iPhone, so you’ll see a warning message in Settings saying the battery is “unknown.” The battery itself works fine, charges fine, lasts all day. It just can’t report health data because Apple locks that to their own batteries.

Pulled original batteries with 95-99% health are genuine Apple batteries taken from recycled handsets. Phones that were recycled for other reasons like cracked screens, water damage, or trade-ins. These batteries calibrate properly with your iPhone, show accurate health data, and don’t trigger any warnings. Near-full health at a fraction of what Apple charges for an out-of-warranty battery replacement.

We’ll explain both options and let you pick what suits your budget. No pressure either way.

Most iPhone battery replacements are done within the hour. We run diagnostic software before and after to check battery health, charging performance, and make sure everything else is working properly.

Your data stays completely untouched. A battery replacement doesn’t affect your photos, messages, apps or settings.

iPhone Charging Port Repair

If your Lightning cable feels loose, only charges at certain angles, or won’t charge at all, the charging port probably needs attention.

The most common cause is compacted lint. Pocket fluff packs into the port over time and stops the cable making proper contact. We carefully clean it out with the right tools. If that sorts it, the cost is much less than a full port replacement.

If the port itself is damaged (bent pins, corrosion, physically loose connector), we replace the full charging port assembly. On iPhones this module also includes the microphone and sometimes the headphone jack, so we test everything once the new part is fitted.

iPhone 15 onwards uses USB-C instead of Lightning. Different connector, same process. We repair both.

Lightning port damage can also cause “Accessory Not Supported” errors, stop data sync and CarPlay from working, and prevent your phone from being recognised by a computer. If you’re getting any of those, the port is likely the problem.

iPhone Water Damage Repair

Dropped your iPhone in the sink, the bath, or down the toilet? Don’t wait. The quicker you bring it in, the better the chances of saving it.

Apple’s IP68 water resistance rating sounds reassuring, but it degrades over time. A two-year-old iPhone is less water resistant than the day you bought it. And the rating is tested with clean, still water. Soapy bath water, salty sea water, and chlorinated pool water are all much more aggressive.

Apple don’t cover water damage under warranty, even on IP68-rated phones. They check the Liquid Contact Indicator near the SIM tray, and if it’s turned red, they’ll quote you for a full replacement at close to retail price.

We take a different approach. We open the phone, assess the damage, clean the corrosion from the logic board and components, dry everything properly, and test it. We can’t guarantee we’ll save every water damaged iPhone, but we save far more than Apple would even attempt to fix.

Common symptoms after water damage include Face ID stopping working, speakers sounding tinny or muffled, ghost touches on the screen, and the phone randomly restarting. Sometimes these appear days after the phone got wet as corrosion spreads internally.

If the phone can’t be saved, we can often still recover your photos, messages and files from the storage. We’ll talk you through the options.

Time matters. Bring it in as fast as you can.

iPhone Camera, Speaker & Other Repairs

Not every iPhone fault is a cracked screen or a dead battery. We fix the less common stuff too.

Camera repairs: If your photos are blurry, the camera won’t focus, or you get a black screen when opening the camera app, it’s usually the camera module. A drop can knock it out of alignment, or the optical image stabilisation can fail. We replace the camera module and test it with our diagnostic software to make sure autofocus, OIS, and image quality are all working properly.

Speaker and earpiece repairs: Can’t hear the person on the other end? Or they can’t hear you? The earpiece speaker at the top of the phone or the loudspeaker at the bottom might need replacing. Sometimes it’s just debris packed in the speaker grille, which we can clean out. We test call audio and media playback after any speaker work.

Vibration motor: Phone not vibrating for notifications? The Taptic Engine can fail, especially after a drop. We replace it.

Power button and volume buttons: Stuck, unresponsive, or mushy buttons. Usually a flex cable replacement.

Rear glass replacement: iPhone 8 onwards has glass backs that crack just as easily as the front. On some models the back glass is serviceable and we can replace just the glass. On others the back is bonded to the housing, which means a full housing replacement. We’ll tell you which applies to your model and what it costs before we start.

Software issues: Frozen, stuck on the Apple logo, apps crashing constantly, or stuck in a boot loop. Sometimes a restore sorts it. Sometimes there’s a hardware fault underneath causing it. We diagnose which one it is before charging you for anything.

Which iPhone Models Do We Repair?

All of them. From the iPhone 7 right through to the latest iPhone 17 range. That includes:

iPhone 7, 7 Plus
iPhone 8, 8 Plus
iPhone X, XR, XS, XS Max
iPhone 11, 11 Pro, 11 Pro Max
iPhone 12, 12 Mini, 12 Pro, 12 Pro Max
iPhone 13, 13 Mini, 13 Pro, 13 Pro Max
iPhone 14, 14 Plus, 14 Pro, 14 Pro Max
iPhone 15, 15 Plus, 15 Pro, 15 Pro Max
iPhone 16, 16 Plus, 16 Pro, 16 Pro Max
iPhone 17 range

The most common models we see are the iPhone 11 through 15 range. These are the phones most people are carrying right now, and the ones where batteries are starting to degrade and screens have taken a knock or two.

We stock parts for the most popular models so most repairs are same day. For less common models (iPhone 7, 8, X) parts might take a day to source, but we’ll tell you the timeframe upfront.

If you’re not sure what iPhone model you’ve got, don’t worry. Bring it in and we’ll check for you. Or look in Settings > General > About, and it’ll tell you.

You can also browse our device pages for repair options and pricing on your specific model.

Browse iPhone Repairs