// Apple Repair

iMac Pro A1862 (2017) Repair Dundee

iMac Pro display flickering or showing artifacts? Xeon processor and ECC memory make this a specialist machine and we're specialist repairers. Come see us on Perth Road in Dundee. We'll diagnose it properly and get most repairs finished the same day.

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5.05-Star Rated on Google
iMac Pro A1862 (2017)
// What Our Customers Say

Google Reviews

Gail Stirling
Gail Stirling
2 months ago
★★★★★
Brilliant service today from Ian! Thank you for reassurance and speedy repair and thorough software check.
Marion Adams
Marion Adams
5 months ago
★★★★★
With no technical knowledge at all the guy went above and beyond to help me. I am once again up and working armed with my new laptop and it DIDN'T cost a fortune. Many many thanks. Sorry I can...
Graeme Matheson
Graeme Matheson
7 months ago
★★★★★
First time visit with successful outcome, very knowledgeable professional manager will recommend & reuse again. Very impressive & very glad I dropped in.
Bronwyn Devine
Bronwyn Devine
8 months ago
★★★★★
Great at what they do! Will deffo recommend to friends and family.
darren Williamson
darren Williamson
8 months ago
★★★★★
⭐️🌟💫
Dylan Williamson
Dylan Williamson
8 months ago
★★★★★
Dropped my phone and thought it was done for, but these guys had it fixed the same day. Really friendly service, fair price and my phone looks brand new again. Would definitely recommend to my mates.
Read all our Google Reviews →

About the iMac Pro A1862 (2017)

The iMac Pro A1862 (2017) (A1862) was released in 2017 as Apple's professional-grade iMac with Xeon W processors, ECC RAM, and Vega Pro graphics. The iMac Pro was a beast in all-in-one form. Space Gray finish, Xeon W workstation processors with up to 18 cores, ECC memory up to 128GB, AMD Vega Pro graphics, and all-SSD storage. It was the most powerful Mac ever made when it launched, before the Mac Pro tower returned. We repair every component at our Perth Road workshop in Dundee.

Common iMac Pro A1862 (2017) repairs include power supply failure, display panel issues (expensive 5K replacement), SSD failure, and thermal management problems under sustained workloads. The iMac Pro uses server-grade components, meaning repairs are more complex and parts are costlier. The ECC RAM is user-upgradeable, and the T2 chip handles SSD encryption. This is a high-value machine that deserves expert repair. Our technicians have over 20 years' combined experience with iMac repairs and handle everything from straightforward SSD upgrades to complex board-level diagnostics.

The iMac Pro A1862 (2017). The Space Gray powerhouse. Xeon, ECC RAM, Vega Pro graphics. Nothing else looked or performed like this. If yours isnae working right, drap it in to our Perth Road workshop and we'll get it sorted. We ken whit we're daein wi' iMacs.

The iMac Pro A1862 (2017) features user-upgradeable RAM, which is increasingly rare on modern Macs. If your machine is feeling slow but otherwise working fine, a RAM upgrade combined with an SSD can give it a new lease of life. Not sure which iMac you have? Check the model number (A1862) printed on the bottom of the stand, or go to Apple menu > About This Mac.

Model Numbers

You can find your iMac model number in Settings:

A1862

Device Specifications

iMac Pro A1862 (2017) Specs

Display
27-inch 5120x2880 Retina 5K IPS (built-in)
Processor
Intel Xeon W 8-core 3.2GHz / 10-core 3.0GHz / 14-core 2.5GHz / 18-core 2.3GHz
Storage
1TB - 4TB SSD
Memory
ECC DDR4 2666MHz (user-upgradeable, 32-128GB)
Graphics
AMD Radeon Pro Vega 56 / 64 / 64X
Connectivity
Thunderbolt 3 (USB-C) x4, USB 3.0, 10Gb Ethernet

Not Sure Which iMac You Have?

Dinnae worry - it's easy to check. Here's how to find your model number:

  • Option 1: Click the Apple menu > About This Mac to see your model name and year.
  • Option 2: Check the model number on the bottom of the stand or the rear of the display.
  • Option 3: Just bring it in! We'll identify your exact model in seconds - nae bother at all.

Common iMac Pro A1862 (2017) Issues We Fix

Here are the issues we see most frequently at our Perth Road workshop:

Cracked or shattered screen
Water damage assessment and repair
Device won't turn on

Our technicians have over 20 years' combined experience. If it can be repaired, we'll fix it. If it cannae, we'll tell you straight - we'd rather give you honest advice than take your money for a repair that won't last.

Not sure what's wrong with your iMac Pro A1862 (2017)? Just bring it in and we'll diagnose the issue. Nae appointment needed.

Call Us

iMac Pro A1862 (2017) Repairs

Select the issue you're having with your iMac Pro A1862 (2017). All repairs include a 90-day warranty and most are completed same day.

Not sure what's wrong? Select Diagnostic and we'll figure it out.

Same-Day Repairs Available

Most repairs completed within 1-2 hours
Book now, drop off today
Quality parts and experienced technicians

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// FAQ

iMac Pro A1862 (2017) Repair Questions

How much does it cost to replace the screen on my iMac Pro A1862 (2017)?

Screen replacements on the iMac Pro A1862 (2017) depend on the extent of the damage and the panel type. Drap it in to our Perth Road workshop for a diagnostic and we'll give you an honest quote. Our technicians have over 20 years' combined experience with iMac repairs and we'll tell you straight whether it's worth the repair.

Can you replace the SSD in my iMac Pro A1862 (2017)?

The iMac Pro A1862 (2017) comes with SSD storage as standard. If your SSD has failed or you need more space, we can look at replacement options. SSD failures are less common than the old mechanical hard drives, but they do happen. Bring it in to our Perth Road workshop for a diagnostic and we'll advise on the best path forward.

Can you upgrade the RAM in my iMac Pro A1862 (2017)?

Aye, the iMac Pro A1862 (2017) has user-accessible RAM slots, which means upgrading is straightforward. More RAM helps with multitasking, large files, and keeping the machine feeling responsive. We stock compatible RAM and can fit it while you wait in most cases. Combined with an SSD upgrade, a RAM boost can give an older iMac a proper new lease of life. Just drap it in to our Perth Road workshop.

My iMac Pro A1862 (2017) won't turn on - can you fix it?

Aye, no-power issues are one of the most common iMac problems we handle. On the iMac Pro A1862 (2017), it's usually the internal power supply unit, which is a known weak point on Intel iMacs. Sometimes it's a blown capacitor, sometimes the whole PSU needs replacing. We can also check for logic board issues. Drap it in to our Perth Road workshop and we'll diagnose it properly - we ken these machines inside out.

How do I know if my iMac is the iMac Pro A1862 (2017)?

The easiest way is to check the model number printed on the bottom of the stand - the iMac Pro A1862 (2017) uses model number A1862. You can also click the Apple menu > About This Mac, which will show you the model identifier. If you're still not sure, just bring it in to our Perth Road workshop and we'll identify it for you in seconds - nae bother.

Is the iMac Pro A1862 (2017) still worth repairing?

Absolutely. The iMac Pro A1862 (2017) is a workstation-class machine with Xeon processors and ECC RAM that still holds its value. These machines are built for professional work and have years of useful life left in them. Given their original price and ongoing capability, repairing an iMac Pro almost always makes financial sense. Bring it in and we'll give you an honest assessment.

iMac Pro Needs Repair? We're Ready For It.

Walk-ins welcome. Most repairs done same day.

153 Perth Rd, Dundee
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Mon-Fri 9:30-17:30, Sat 10-17
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