// Apple Repair

iMac Retina 4K 21.5″ A2116 (2019) Repair Dundee

iMac Retina 4K 21.5" screen gone dark but you can hear it running? 4K iMacs pack a lot into a slim body, but we've got the experience to work on them confidently. We're on Perth Road in Dundee with over 20 years' combined experience, walk-ins welcome, most repairs same day.

20+ YearsExperience
Same DayRepairs
90-DayWarranty
Walk-InsWelcome
5.05-Star Rated on Google
iMac Retina 4K 21.5″ A2116 (2019)
// What Our Customers Say

Google Reviews

Gail Stirling
Gail Stirling
2 months ago
★★★★★
Brilliant service today from Ian! Thank you for reassurance and speedy repair and thorough software check.
Marion Adams
Marion Adams
5 months ago
★★★★★
With no technical knowledge at all the guy went above and beyond to help me. I am once again up and working armed with my new laptop and it DIDN'T cost a fortune. Many many thanks. Sorry I can...
Graeme Matheson
Graeme Matheson
7 months ago
★★★★★
First time visit with successful outcome, very knowledgeable professional manager will recommend & reuse again. Very impressive & very glad I dropped in.
Bronwyn Devine
Bronwyn Devine
8 months ago
★★★★★
Great at what they do! Will deffo recommend to friends and family.
darren Williamson
darren Williamson
8 months ago
★★★★★
⭐️🌟💫
Dylan Williamson
Dylan Williamson
8 months ago
★★★★★
Dropped my phone and thought it was done for, but these guys had it fixed the same day. Really friendly service, fair price and my phone looks brand new again. Would definitely recommend to my mates.
Read all our Google Reviews →

About the iMac Retina 4K 21.5″ A2116 (2019)

The iMac Retina 4K 21.5" A2116 (2019) (A2116) was released in 2019 as the Coffee Lake Retina 4K 21.5-inch iMac with improved processors and True Tone. The 2019 refresh brought 6-core Coffee Lake processors, AMD Radeon Pro Vega graphics options, and True Tone display technology to the 21.5-inch 4K. SSD became standard on higher configurations, and it was the last 21.5-inch iMac Apple ever made. We repair every component at our Perth Road workshop in Dundee.

Common iMac Retina 4K 21.5" A2116 (2019) repairs include 4K display panel failure, Fusion Drive or HDD issues, power supply problems, and slow performance on base models with mechanical drives. This was the final 21.5-inch iMac. The 4K Retina panel is expensive to replace. Models with Fusion Drive or HDD benefit enormously from an SSD upgrade. RAM remains soldered on the 21.5-inch. Our technicians have over 20 years' combined experience with iMac repairs and handle everything from straightforward SSD upgrades to complex board-level diagnostics.

The iMac Retina 4K 21.5" A2116 (2019). The last-ever 21.5-inch iMac. Coffee Lake power and a gorgeous 4K True Tone display. If yours isnae working right, drap it in to our Perth Road workshop and we'll get it sorted. We ken whit we're daein wi' iMacs.

The iMac Retina 4K 21.5" A2116 (2019) has soldered RAM, so memory cannot be upgraded after purchase. However, an SSD upgrade (replacing the mechanical hard drive or failed Fusion Drive) is the single best improvement you can make to this machine. Not sure which iMac you have? Check the model number (A2116) printed on the bottom of the stand, or go to Apple menu > About This Mac.

Model Numbers

You can find your iMac model number in Settings:

A2116

Device Specifications

iMac Retina 4K 21.5″ A2116 (2019) Specs

Display
21.5-inch 4096x2304 Retina 4K IPS (built-in)
Processor
Intel Core i3 3.6GHz / Core i5 3.0GHz / Core i7 3.2GHz (Coffee Lake)
Storage
1TB HDD or Fusion Drive or 256GB-1TB SSD
Memory
DDR4 2666MHz (soldered on 21.5-inch, 8-32GB)
Graphics
AMD Radeon Pro 555X / 560X / Vega 20
Connectivity
Thunderbolt 3 (USB-C), USB 3.0, Gigabit Ethernet

Not Sure Which iMac You Have?

Dinnae worry - it's easy to check. Here's how to find your model number:

  • Option 1: Click the Apple menu > About This Mac to see your model name and year.
  • Option 2: Check the model number on the bottom of the stand or the rear of the display.
  • Option 3: Just bring it in! We'll identify your exact model in seconds - nae bother at all.

Common iMac Retina 4K 21.5″ A2116 (2019) Issues We Fix

Here are the issues we see most frequently at our Perth Road workshop:

Cracked or shattered screen
Water damage assessment and repair
Device won't turn on

Our technicians have over 20 years' combined experience. If it can be repaired, we'll fix it. If it cannae, we'll tell you straight - we'd rather give you honest advice than take your money for a repair that won't last.

Not sure what's wrong with your iMac Retina 4K 21.5″ A2116 (2019)? Just bring it in and we'll diagnose the issue. Nae appointment needed.

Call Us

iMac Retina 4K 21.5″ A2116 (2019) Repairs

Select the issue you're having with your iMac Retina 4K 21.5″ A2116 (2019). All repairs include a 90-day warranty and most are completed same day.

Not sure what's wrong? Select Diagnostic and we'll figure it out.

Same-Day Repairs Available

Most repairs completed within 1-2 hours
Book now, drop off today
Quality parts and experienced technicians

Select a repair above to book your drop-off time

Choose a Repair
// FAQ

iMac Retina 4K 21.5″ A2116 (2019) Repair Questions

How much does it cost to replace the screen on my iMac Retina 4K 21.5" A2116 (2019)?

The iMac Retina 4K 21.5" A2116 (2019) has a 4K Retina display, which is more expensive to replace than a standard 1080p panel but less costly than the 27-inch 5K models. Bring it in to our Perth Road workshop for a diagnostic and we'll give you an honest quote. Our technicians have over 20 years' combined experience with iMac display repairs.

Can you replace the SSD in my iMac Retina 4K 21.5" A2116 (2019)?

The iMac Retina 4K 21.5" A2116 (2019) comes with SSD storage as standard. If your SSD has failed or you need more space, we can look at replacement options. SSD failures are less common than the old mechanical hard drives, but they do happen. Bring it in to our Perth Road workshop for a diagnostic and we'll advise on the best path forward.

Can you upgrade the RAM in my iMac Retina 4K 21.5" A2116 (2019)?

Unfortunately the iMac Retina 4K 21.5" A2116 (2019) has its RAM soldered to the logic board, so it cannae be upgraded after purchase. The good news is that an SSD upgrade (if you're still on a mechanical drive) makes a far bigger difference to everyday performance than extra RAM would. Drap it in and we'll see what we can do to speed things up.

My iMac Retina 4K 21.5" A2116 (2019) won't turn on - can you fix it?

Aye, no-power issues are one of the most common iMac problems we handle. On the iMac Retina 4K 21.5" A2116 (2019), it's usually the internal power supply unit, which is a known weak point on Intel iMacs. Sometimes it's a blown capacitor, sometimes the whole PSU needs replacing. We can also check for logic board issues. Drap it in to our Perth Road workshop and we'll diagnose it properly - we ken these machines inside out.

How do I know if my iMac is the iMac Retina 4K 21.5" A2116 (2019)?

The easiest way is to check the model number printed on the bottom of the stand - the iMac Retina 4K 21.5" A2116 (2019) uses model number A2116. You can also click the Apple menu > About This Mac, which will show you the model identifier. If you're still not sure, just bring it in to our Perth Road workshop and we'll identify it for you in seconds - nae bother.

How long does an iMac Retina 4K 21.5" A2116 (2019) repair usually take?

It depends on the repair. SSD upgrades and RAM installations can often be done the same day. Display replacements and board-level repairs take longer due to parts sourcing and the complexity of the work. We'll give you a realistic timeframe when you bring it in - we'd rather be honest about timing than make promises we cannae keep. Our Perth Road workshop handles every repair in-house.

4K iMac Not Right? We'll Sort It.

Walk-ins welcome. Most repairs done same day.

153 Perth Rd, Dundee
Free parking
Mon-Fri 9:30-17:30, Sat 10-17
Chat on WhatsApp