// Apple Repair

iMac Retina 5K 27″ A2115 (2020) Repair Dundee

iMac Retina 5K 27" taking forever to boot up? A 5K iMac is too good a machine to give up on. We'll get it running properly again. Visit us on Perth Road in Dundee. We'll take a look and most repairs are done while you wait.

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5.05-Star Rated on Google
iMac Retina 5K 27″ A2115 (2020)
// What Our Customers Say

Google Reviews

Gail Stirling
Gail Stirling
2 months ago
★★★★★
Brilliant service today from Ian! Thank you for reassurance and speedy repair and thorough software check.
Marion Adams
Marion Adams
5 months ago
★★★★★
With no technical knowledge at all the guy went above and beyond to help me. I am once again up and working armed with my new laptop and it DIDN'T cost a fortune. Many many thanks. Sorry I can...
Graeme Matheson
Graeme Matheson
7 months ago
★★★★★
First time visit with successful outcome, very knowledgeable professional manager will recommend & reuse again. Very impressive & very glad I dropped in.
Bronwyn Devine
Bronwyn Devine
8 months ago
★★★★★
Great at what they do! Will deffo recommend to friends and family.
darren Williamson
darren Williamson
8 months ago
★★★★★
⭐️🌟💫
Dylan Williamson
Dylan Williamson
8 months ago
★★★★★
Dropped my phone and thought it was done for, but these guys had it fixed the same day. Really friendly service, fair price and my phone looks brand new again. Would definitely recommend to my mates.
Read all our Google Reviews →

About the iMac Retina 5K 27″ A2115 (2020)

The iMac Retina 5K 27" A2115 (2020) (A2115) was released in 2020 as the final Intel 27-inch iMac with Comet Lake, True Tone, nano-texture option, and SSD standard. The last Intel-based 27-inch iMac, and arguably the best. All-SSD storage became standard (no more Fusion Drive), True Tone display with optional nano-texture glass, a 1080p FaceTime camera, improved speakers, and up to 128GB user-upgradeable RAM. We repair every component at our Perth Road workshop in Dundee.

Common iMac Retina 5K 27" A2115 (2020) repairs include 5K display panel issues (extremely expensive, especially nano-texture), power supply failure, T2 chip boot problems, and thermal throttling under sustained loads. As the final Intel 27-inch iMac, this is a highly capable machine that many creative professionals still rely on. The switch to all-SSD storage eliminated Fusion Drive failures. User-upgradeable RAM up to 128GB is a huge selling point. Our technicians have over 20 years' combined experience with iMac repairs and handle everything from straightforward SSD upgrades to complex board-level diagnostics.

The iMac Retina 5K 27" A2115 (2020). The final Intel 27-inch, all-SSD, up to 128GB RAM, 10-core i9. The end of an era, and what an ending. If yours isnae working right, drap it in to our Perth Road workshop and we'll get it sorted. We ken whit we're daein wi' iMacs.

The iMac Retina 5K 27" A2115 (2020) features user-upgradeable RAM, which is increasingly rare on modern Macs. If your machine is feeling slow but otherwise working fine, a RAM upgrade combined with an SSD can give it a new lease of life. Not sure which iMac you have? Check the model number (A2115) printed on the bottom of the stand, or go to Apple menu > About This Mac.

Model Numbers

You can find your iMac model number in Settings:

A2115

Device Specifications

iMac Retina 5K 27″ A2115 (2020) Specs

Display
27-inch 5120x2880 Retina 5K IPS with True Tone (built-in)
Processor
Intel Core i5 3.1-3.3GHz / Core i7 3.8GHz / Core i9 3.6GHz (Comet Lake)
Storage
256GB - 8TB SSD
Memory
DDR4 2666MHz (user-upgradeable, up to 128GB)
Graphics
AMD Radeon Pro 5300 / 5500 XT / 5700 / 5700 XT
Connectivity
Thunderbolt 3 (USB-C), USB 3.0, Gigabit Ethernet (10Gb optional), T2 Security Chip

Not Sure Which iMac You Have?

Dinnae worry - it's easy to check. Here's how to find your model number:

  • Option 1: Click the Apple menu > About This Mac to see your model name and year.
  • Option 2: Check the model number on the bottom of the stand or the rear of the display.
  • Option 3: Just bring it in! We'll identify your exact model in seconds - nae bother at all.

Common iMac Retina 5K 27″ A2115 (2020) Issues We Fix

Here are the issues we see most frequently at our Perth Road workshop:

Cracked or shattered screen
Water damage assessment and repair
Device won't turn on

Our technicians have over 20 years' combined experience. If it can be repaired, we'll fix it. If it cannae, we'll tell you straight - we'd rather give you honest advice than take your money for a repair that won't last.

Not sure what's wrong with your iMac Retina 5K 27″ A2115 (2020)? Just bring it in and we'll diagnose the issue. Nae appointment needed.

Call Us

iMac Retina 5K 27″ A2115 (2020) Repairs

Select the issue you're having with your iMac Retina 5K 27″ A2115 (2020). All repairs include a 90-day warranty and most are completed same day.

Not sure what's wrong? Select Diagnostic and we'll figure it out.

Same-Day Repairs Available

Most repairs completed within 1-2 hours
Book now, drop off today
Quality parts and experienced technicians

Select a repair above to book your drop-off time

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// FAQ

iMac Retina 5K 27″ A2115 (2020) Repair Questions

How much does it cost to replace the screen on my iMac Retina 5K 27" A2115 (2020)?

The iMac Retina 5K 27" A2115 (2020) has a 5K Retina display, which is one of the most expensive iMac components to replace. The panel itself is costly and the repair requires careful removal of the adhesive-bonded display assembly. We'll need to take a look at your machine to give you an accurate quote - just bring it in to our Perth Road workshop or gee'z a ring. Every repair gets a full diagnostic so we ken exactly what's needed.

Can you replace the SSD in my iMac Retina 5K 27" A2115 (2020)?

The iMac Retina 5K 27" A2115 (2020) comes with SSD storage as standard. If your SSD has failed or you need more space, we can look at replacement options. SSD failures are less common than the old mechanical hard drives, but they do happen. Bring it in to our Perth Road workshop for a diagnostic and we'll advise on the best path forward.

Can you upgrade the RAM in my iMac Retina 5K 27" A2115 (2020)?

Aye, the iMac Retina 5K 27" A2115 (2020) has user-accessible RAM slots, which means upgrading is straightforward. More RAM helps with multitasking, large files, and keeping the machine feeling responsive. We stock compatible RAM and can fit it while you wait in most cases. Combined with an SSD upgrade, a RAM boost can give an older iMac a proper new lease of life. Just drap it in to our Perth Road workshop.

My iMac Retina 5K 27" A2115 (2020) won't turn on - can you fix it?

Aye, no-power issues are one of the most common iMac problems we handle. On the iMac Retina 5K 27" A2115 (2020), it's usually the internal power supply unit, which is a known weak point on Intel iMacs. Sometimes it's a blown capacitor, sometimes the whole PSU needs replacing. We can also check for logic board issues. Drap it in to our Perth Road workshop and we'll diagnose it properly - we ken these machines inside out.

How do I know if my iMac is the iMac Retina 5K 27" A2115 (2020)?

The easiest way is to check the model number printed on the bottom of the stand - the iMac Retina 5K 27" A2115 (2020) uses model number A2115. You can also click the Apple menu > About This Mac, which will show you the model identifier. If you're still not sure, just bring it in to our Perth Road workshop and we'll identify it for you in seconds - nae bother.

How long does an iMac Retina 5K 27" A2115 (2020) repair usually take?

It depends on the repair. SSD upgrades and RAM installations can often be done the same day. Display replacements and board-level repairs take longer due to parts sourcing and the complexity of the work. We'll give you a realistic timeframe when you bring it in - we'd rather be honest about timing than make promises we cannae keep. Our Perth Road workshop handles every repair in-house.

2020 5K iMac Damaged? Drap It In.

Walk-ins welcome. Most repairs done same day.

153 Perth Rd, Dundee
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Mon-Fri 9:30-17:30, Sat 10-17
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