// Apple Repair

iPad Pro 12.9″ (4th Gen) Repair Dundee

iPad Pro 12.9" (4th Gen) screen cracked or not responding to touch? The Face ID sensor array and LiDAR on this model make it a specialist repair, that's what we do. Visit us on Perth Road in Dundee. We'll take a look and most repairs are done while you wait.

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5.05-Star Rated on Google
iPad Pro 12.9″ (4th Gen)
// What Our Customers Say

Google Reviews

Gail Stirling
Gail Stirling
2 months ago
★★★★★
Brilliant service today from Ian! Thank you for reassurance and speedy repair and thorough software check.
Marion Adams
Marion Adams
5 months ago
★★★★★
With no technical knowledge at all the guy went above and beyond to help me. I am once again up and working armed with my new laptop and it DIDN'T cost a fortune. Many many thanks. Sorry I can...
Graeme Matheson
Graeme Matheson
7 months ago
★★★★★
First time visit with successful outcome, very knowledgeable professional manager will recommend & reuse again. Very impressive & very glad I dropped in.
Bronwyn Devine
Bronwyn Devine
8 months ago
★★★★★
Great at what they do! Will deffo recommend to friends and family.
darren Williamson
darren Williamson
8 months ago
★★★★★
⭐️🌟💫
Dylan Williamson
Dylan Williamson
8 months ago
★★★★★
Dropped my phone and thought it was done for, but these guys had it fixed the same day. Really friendly service, fair price and my phone looks brand new again. Would definitely recommend to my mates.
Read all our Google Reviews →

About the iPad Pro 12.9″ (4th Gen)

The iPad Pro 12.9" (4th Gen) (A2229, A2069, A2232, A2233) was released in 2020 as the 12.9-inch Pro with LiDAR and dual cameras. It features an 12.9-inch 2732x2048 Liquid Retina ProMotion 120Hz display powered by the Apple A12Z Bionic chip. It added the LiDAR scanner and ultra-wide camera to the large Pro, plus Magic Keyboard compatibility with its floating cantilever design. We repair every component at our Perth Road workshop in Dundee.

Common iPad Pro 12.9" (4th Gen) repairs include cracked display, USB-C port damage, Face ID issues, LiDAR/camera module failures, and battery degradation. The Magic Keyboard's magnetic attachment puts additional wear on the Smart Connector pins. The large display makes screen replacements one of the most expensive iPad repairs. Our technicians have over 20 years' combined experience with iPad repairs and handle everything from straightforward screen replacements to complex board-level diagnostics.

The iPad Pro 12.9" (4th Gen), LiDAR on the big screen, brilliant for AR, scanning, and photography work. If yours isnae working right, drap it in to our Perth Road workshop and we'll get it sorted. We ken whit we're daein wi' iPads.

The iPad Pro 12.9-inch 4th Gen came as WiFi-only (A2229) and WiFi + Cellular (A2069, A2232, A2233). All share the same internal hardware and accept identical replacement parts. Not sure which iPad you have? Check the back of your device for the model number (e.g. A2229) printed in small text near the bottom.

Model Numbers

You can find your iPad model number in Settings:

A2229 A2069 A2232 A2233

Part Numbers

The iPad Pro 12.9″ (4th Gen) was released in 2 colour options across 4 storage tiers:

Colour 128GB 256GB 512GB 1TB
Space Grey MY2H2B/A MXAT2B/A MXAV2B/A MXAX2B/A
Silver MY2J2B/A MXAU2B/A MXAW2B/A MXAY2B/A

Device Specifications

iPad Pro 12.9″ (4th Gen) Specs

Display
12.9-inch 2732x2048 Liquid Retina IPS, ProMotion 120Hz (264 ppi)
Processor
Apple A12Z Bionic octa-core
Storage
128GB / 256GB / 512GB / 1TB
Camera
12MP Wide + 10MP Ultra Wide + LiDAR rear, 7MP TrueDepth front
Battery
36.71Wh (up to 10 hours)
Connectivity
WiFi 6, Bluetooth 5.0, USB-C, Face ID, Magic Keyboard compatible

Not Sure Which iPad You Have?

Dinnae worry - it's easy to check. Here's how to find your model number:

  • Option 1: Check the back of your device for the model number (e.g. A1234) printed in small text.
  • Option 2: Go to Settings > General > About and look for "Model Number".
  • Option 3: Just bring it in! We'll identify your exact model in seconds - nae bother at all.

Common iPad Pro 12.9″ (4th Gen) Issues We Fix

Here are the issues we see most frequently at our Perth Road workshop:

Cracked or shattered screen
Unresponsive or ghost-touching screen
Battery draining fast or swelling
Charging port loose or not connecting
Power button not working
Camera blurry or not focusing
Front camera not working
Speaker or microphone problems
Water damage assessment and repair
WiFi or Bluetooth not working

Our technicians have over 20 years' combined experience. If it can be repaired, we'll fix it. If it cannae, we'll tell you straight - we'd rather give you honest advice than take your money for a repair that won't last.

Not sure what's wrong with your iPad Pro 12.9″ (4th Gen)? Just bring it in and we'll diagnose the issue. Nae appointment needed.

Call Us

iPad Pro 12.9″ (4th Gen) Repairs

Select the issue you're having with your iPad Pro 12.9″ (4th Gen). All repairs include a 90-day warranty and most are completed same day.

Not sure what's wrong? Select Diagnostic and we'll figure it out.

Same-Day Repairs Available

Most repairs completed within 1-2 hours
Book now, drop off today
Quality parts and experienced technicians

Select a repair above to book your drop-off time

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// FAQ

iPad Pro 12.9″ (4th Gen) Repair Questions

How much does it cost to fix a cracked iPad Pro 12.9" (4th Gen) screen?

The iPad Pro 12.9" (4th Gen) has a non-laminated display, which means the glass digitizer and LCD are separate layers. If only the glass is cracked and the LCD underneath is fine, a glass-only repair is possible, which keeps costs down. Drap it in to our Perth Road workshop for a diagnostic and we'll give you an accurate quote.

How do I know if my iPad Pro 12.9" (4th Gen) battery needs replacing?

If your iPad Pro 12.9" (4th Gen) is draining faster than it used to, shutting down unexpectedly, or the back is starting to bulge slightly, the battery likely needs replacing. iPads dinnae show battery health percentage like iPhones do, but we can run a diagnostic at our Perth Road workshop to check the cycle count and capacity. Nae obligation - just drap it in.

My iPad Pro 12.9" (4th Gen) USB-C port feels loose - can you fix that?

Aye, USB-C ports can develop issues from regular use - loose connections, intermittent charging, or data transfer problems. We can replace the USB-C port assembly at our Perth Road workshop. Our technicians have over 20 years' combined experience and we'll make sure your iPad Pro 12.9" (4th Gen) charges reliably again. Just drap it in or gee'z a ring.

Can you fix Face ID on my iPad Pro 12.9" (4th Gen)?

Face ID on the iPad Pro 12.9" (4th Gen) uses Apple's TrueDepth camera system, which is paired to the logic board at the factory. If the sensor itself is damaged, Face ID cannae be restored by any third-party repair - that's an Apple limitation, not ours. However, if Face ID stopped working after a screen repair elsewhere, we can often diagnose and resolve the issue. Bring it in and we'll tell you straight what's possible.

How do I know if my iPad is an iPad Pro 12.9" (4th Gen)?

The easiest way is to check the back of your iPad for the model number - it's printed in small text near the bottom. The iPad Pro 12.9" (4th Gen) uses model numbers A2229, A2069, A2232, A2233. You can also go to Settings > General > About and look for the Model Number field. If you're still not sure, just bring it in to our Perth Road workshop and we'll identify it for you in seconds - nae bother.

How long does a iPad Pro 12.9" (4th Gen) repair usually take?

It depends on the repair. Some fixes like battery replacements can be turned around fairly quickly, while display replacements on the iPad Pro 12.9" (4th Gen) take longer due to the complexity of the screen technology. We'll give you a realistic timeframe when you bring it in - we'd rather be honest about timing than make promises we cannae keep. Our Perth Road workshop handles every repair in-house.

iPad Pro 12.9 4th Gen Damaged? Bring It In.

Walk-ins welcome. Most repairs done same day.

153 Perth Rd, Dundee
Free parking
Mon-Fri 9:30-17:30, Sat 10-17
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