// Apple Repair

iPhone XS Max Repair Dundee

iPhone XS Max screen cracked or unresponsive? The glass back on this model means drop damage is common on both sides. Come see us on Perth Road in Dundee. We'll diagnose it properly and get most repairs finished the same day.

20+ YearsExperience
Same DayRepairs
90-DayWarranty
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5.05-Star Rated on Google
iPhone XS Max
// What Our Customers Say

Google Reviews

Gail Stirling
Gail Stirling
2 months ago
★★★★★
Brilliant service today from Ian! Thank you for reassurance and speedy repair and thorough software check.
Marion Adams
Marion Adams
5 months ago
★★★★★
With no technical knowledge at all the guy went above and beyond to help me. I am once again up and working armed with my new laptop and it DIDN'T cost a fortune. Many many thanks. Sorry I can...
Graeme Matheson
Graeme Matheson
7 months ago
★★★★★
First time visit with successful outcome, very knowledgeable professional manager will recommend & reuse again. Very impressive & very glad I dropped in.
Bronwyn Devine
Bronwyn Devine
8 months ago
★★★★★
Great at what they do! Will deffo recommend to friends and family.
darren Williamson
darren Williamson
8 months ago
★★★★★
⭐️🌟💫
Dylan Williamson
Dylan Williamson
8 months ago
★★★★★
Dropped my phone and thought it was done for, but these guys had it fixed the same day. Really friendly service, fair price and my phone looks brand new again. Would definitely recommend to my mates.
Read all our Google Reviews →

About the iPhone XS Max

The iPhone XS Max (models A1921, A2101, A2102, A2103, A2104) was the biggest iPhone Apple had ever made when it arrived in September 2018. The 6.5-inch Super Retina OLED display was enormous, stretching edge to edge with HDR10 and Dolby Vision support for cinema-quality visuals. Under the hood sat the same A12 Bionic chip as the XS, with the Neural Engine handling Smart HDR photography and machine learning tasks. The dual 12MP camera system with larger sensor pixels delivered impressive low-light performance, and IP68 water resistance rated the phone for 2 metres of submersion. The surgical-grade stainless steel frame came in Gold, Silver, and Space Grey. We repair every component of this device at our Perth Road workshop in Dundee.

The XS Max remains popular with folk who want the biggest screen possible, and we see regular repair demand at our West End shop. The 6.5-inch OLED is beautiful but expensive to replace when it cracks and the sheer size of the phone makes it more prone to drops from hands and pockets. Battery degradation is the other major driver, with cells dropping below 80% health after years of charge cycles. Face ID faults from front camera damage, the green line display fault common to Apple's OLED panels, and back glass shattering from drops are all repairs we handle routinely. Our technicians have over 20 years' combined experience with every iPhone model.

The XS Max's massive 6.5-inch OLED screen is stunning but its size makes it more drop-prone than smaller iPhones. If yours has taken a tumble onto Dundee's cobblestones, drap it in before using it with a cracked screen, glass fragments near the Face ID sensors can cause additional damage.

Five model variants were produced: A1921 for North America (CDMA and GSM), A2101 for Europe and international GSM markets, A2102 for Japan, A2103 for specific Asian markets, and A2104 for China with physical dual SIM support. All share the same screens, batteries, and internal components.

Model Numbers

You can find your iPhone model number in Settings:

A1921 A2101 A2102 A2103 A2104

Part Numbers

The iPhone XS Max was released in 3 colour options across 3 storage tiers:

Colour 64GB 256GB 512GB
Gold MT522B/A MT552B/A MT582B/A
Silver MT512B/A MT542B/A MT572B/A
Space Gray MT502B/A MT532B/A MT562B/A

Device Specifications

iPhone XS Max Specs

Display
6.5-inch Super Retina OLED (2688 x 1242), 458 ppi, HDR, True Tone, 3D Touch
Processor
Apple A12 Bionic chip with Neural Engine
Storage
64GB, 256GB, 512GB
Camera
Dual 12MP (wide + telephoto), Smart HDR, 7MP TrueDepth front
Battery
3174 mAh Li-ion
Connectivity
Lightning, Qi wireless, IP68, Face ID, NFC, 4G LTE, Wi-Fi 802.11 a/b/g/n/ac, Bluetooth 5.0

Not Sure Which iPhone You Have?

Dinnae worry - it's easy to check. Here's how to find your model number:

  • Option 1: Go to Settings > General > About and look for "Model Number".
  • Option 2: Check the original box if you still have it.
  • Option 3: Just bring it in! We'll identify your exact model in seconds - nae bother at all.

Common iPhone XS Max Issues We Fix

Here are the issues we see most frequently at our Perth Road workshop:

Cracked or shattered screen
Unresponsive or ghost-touching screen
Battery draining fast or swelling
Charging port loose or not connecting
Power button not working
Camera blurry or not focusing
Front camera not working
Speaker or microphone problems
Water damage assessment and repair
WiFi or Bluetooth not working

Our technicians have over 20 years' combined experience. If it can be repaired, we'll fix it. If it cannae, we'll tell you straight - we'd rather give you honest advice than take your money for a repair that won't last.

Not sure what's wrong with your iPhone XS Max? Just bring it in and we'll diagnose the issue. Nae appointment needed.

Call Us

iPhone XS Max Repairs

Select the issue you're having with your iPhone XS Max. All repairs include a 90-day warranty and most are completed same day.

Not sure what's wrong? Select Diagnostic and we'll figure it out.

Same-Day Repairs Available

Most repairs completed within 1-2 hours
Book now, drop off today
Quality parts and experienced technicians

Select a repair above to book your drop-off time

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// FAQ

iPhone XS Max Repair Questions

How much does an iPhone XS Max screen replacement cost in Dundee?

The 6.5-inch Super Retina OLED is the largest and most expensive OLED screen Apple made at the time. Gee'z a ring for the current price - we use quality OLED panels and the repair takes about 50 minutes. Free parking behind our Perth Road shop.

Can you fix Face ID on my iPhone XS Max?

In many cases, aye. We can replace the TrueDepth camera assembly if the sensors have been damaged. Face ID is tied to the phone's secure enclave though, so some faults are not repairable. We'll diagnose it properly and be straight with you.

My iPhone XS Max battery barely lasts half a day - can you fix that?

Aye, a battery replacement will sort it. After years of charging, the 3174 mAh cell degrades significantly. A new battery restores full capacity and removes any performance throttling. Takes about 30 minutes at our Dundee workshop.

Is the iPhone XS Max still a good phone in 2026?

It runs iOS 17 and the A12 Bionic still handles modern apps without breaking a sweat. The 6.5-inch OLED display is still larger than many current phones. A battery replacement is usually all it takes to make it feel current again.

Can you fix water damage on an iPhone XS Max?

We can. Despite its IP68 rating, water resistance seals degrade over time. If yours has had an accident, bring it to our Perth Road shop as soon as possible. Quick action gives the best chance of a successful repair.

My iPhone XS Max has a green line on the screen - what is that?

The green line is a display driver failure in the OLED panel - a known issue on Apple's early OLED screens. A screen replacement with a quality panel fixes it completely. Drap it into our Dundee workshop and we'll have it sorted.

XS Max Giving You Grief? Drap It In.

Walk-ins welcome. Most repairs done same day.

153 Perth Rd, Dundee
Free parking
Mon-Fri 9:30-17:30, Sat 10-17
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