// Apple Repair

iPhone XS Repair Dundee

iPhone XS battery dying by lunchtime? Glass front and back makes this phone vulnerable to cracks from even short drops. Bring it to our Perth Road workshop in Dundee, walk-ins welcome and most repairs done the same day.

20+ YearsExperience
Same DayRepairs
90-DayWarranty
Walk-InsWelcome
5.05-Star Rated on Google
iPhone XS
// What Our Customers Say

Google Reviews

Gail Stirling
Gail Stirling
2 months ago
★★★★★
Brilliant service today from Ian! Thank you for reassurance and speedy repair and thorough software check.
Marion Adams
Marion Adams
5 months ago
★★★★★
With no technical knowledge at all the guy went above and beyond to help me. I am once again up and working armed with my new laptop and it DIDN'T cost a fortune. Many many thanks. Sorry I can...
Graeme Matheson
Graeme Matheson
7 months ago
★★★★★
First time visit with successful outcome, very knowledgeable professional manager will recommend & reuse again. Very impressive & very glad I dropped in.
Bronwyn Devine
Bronwyn Devine
8 months ago
★★★★★
Great at what they do! Will deffo recommend to friends and family.
darren Williamson
darren Williamson
8 months ago
★★★★★
⭐️🌟💫
Dylan Williamson
Dylan Williamson
8 months ago
★★★★★
Dropped my phone and thought it was done for, but these guys had it fixed the same day. Really friendly service, fair price and my phone looks brand new again. Would definitely recommend to my mates.
Read all our Google Reviews →

About the iPhone XS

The iPhone XS (models A1920, A2097, A2098, A2099, A2100) refined the revolutionary iPhone X design with meaningful upgrades when it launched in September 2018. The 5.8-inch Super Retina OLED display got wider stereo sound, improved Face ID speed, and IP68 water resistance, a step up from the X's IP67 rating. The A12 Bionic chip introduced Apple's first Neural Engine, powering Smart HDR photography and real-time machine learning. The dual 12MP camera system gained larger pixels and improved sensor performance for noticeably better low-light photos. Gold was added as a third colour option alongside Silver and Space Grey. We repair all XS components at our Perth Road shop in Dundee's West End.

The iPhone XS is a premium device that still feels genuinely high-end in the hand, and we see steady repair demand at our DD2 1AR workshop. The stainless steel frame is tough, but both the front and back are glass and can crack from drops. OLED screen replacements are the most common repair, followed by battery swaps as cells degrade past the 80% health mark. The XS can develop the same green line display fault as the iPhone X, a vertical stripe of green pixels caused by a display driver failure. Face ID issues, charging port wear, and rear camera faults round out the typical repairs. With over two decades of combined experience, our technicians handle XS repairs daily.

The iPhone XS was the first iPhone with IP68 water resistance, rated for 2 metres for 30 minutes. But those seals degrade over time. If yours has had a recent dip and is acting up, bring it in quickly, early intervention makes all the difference with liquid damage.

Five model variants were produced: A1920 for North America (CDMA and GSM), A2097 for Europe and international GSM markets, A2098 for Japan with FeliCa, A2099 for specific Asian markets, and A2100 for China with dual SIM. All share the same internal hardware and replacement parts.

Model Numbers

You can find your iPhone model number in Settings:

A1920 A2097 A2098 A2099 A2100

Part Numbers

The iPhone XS was released in 3 colour options across 3 storage tiers:

Colour 64GB 256GB 512GB
Gold MT9G2B/A MT9K2B/A MT9N2B/A
Silver MT9F2B/A MT9J2B/A MT9M2B/A
Space Gray MT9E2B/A MT9H2B/A MT9L2B/A

Device Specifications

iPhone XS Specs

Display
5.8-inch Super Retina OLED (2436 x 1125), 458 ppi, HDR, True Tone, 3D Touch
Processor
Apple A12 Bionic chip with Neural Engine
Storage
64GB, 256GB, 512GB
Camera
Dual 12MP (wide + telephoto), Smart HDR, 7MP TrueDepth front
Battery
2658 mAh Li-ion
Connectivity
Lightning, Qi wireless, IP68, Face ID, NFC, 4G LTE, Wi-Fi 802.11 a/b/g/n/ac, Bluetooth 5.0

Not Sure Which iPhone You Have?

Dinnae worry - it's easy to check. Here's how to find your model number:

  • Option 1: Go to Settings > General > About and look for "Model Number".
  • Option 2: Check the original box if you still have it.
  • Option 3: Just bring it in! We'll identify your exact model in seconds - nae bother at all.

Common iPhone XS Issues We Fix

Here are the issues we see most frequently at our Perth Road workshop:

Cracked or shattered screen
Unresponsive or ghost-touching screen
Battery draining fast or swelling
Charging port loose or not connecting
Power button not working
Camera blurry or not focusing
Front camera not working
Speaker or microphone problems
Water damage assessment and repair
WiFi or Bluetooth not working

Our technicians have over 20 years' combined experience. If it can be repaired, we'll fix it. If it cannae, we'll tell you straight - we'd rather give you honest advice than take your money for a repair that won't last.

Not sure what's wrong with your iPhone XS? Just bring it in and we'll diagnose the issue. Nae appointment needed.

Call Us

iPhone XS Repairs

Select the issue you're having with your iPhone XS. All repairs include a 90-day warranty and most are completed same day.

Not sure what's wrong? Select Diagnostic and we'll figure it out.

Same-Day Repairs Available

Most repairs completed within 1-2 hours
Book now, drop off today
Quality parts and experienced technicians

Select a repair above to book your drop-off time

Choose a Repair
// FAQ

iPhone XS Repair Questions

Can you fix the green line fault on my iPhone XS?

Aye - the green line is a vertical stripe caused by a display driver failure in the OLED panel. A screen replacement with a quality OLED display fixes it completely. Drap it into our Perth Road workshop and we'll get it sorted.

How much does an iPhone XS screen replacement cost in Dundee?

The XS uses a Super Retina OLED display, so it is pricier than LCD replacements. Gee'z a ring for the current price. We use quality OLED panels that match the original specs and the repair takes about 45 minutes.

My iPhone XS Face ID has stopped working - can you fix it?

Often aye. Face ID relies on the TrueDepth camera array. If the sensors are damaged from a drop, we can replace the assembly. If the dot projector or secure enclave is the issue, it may not be restorable - we'll diagnose it properly and give you honest advice.

Is the iPhone XS still supported with iOS updates?

The XS runs iOS 17, which is excellent for a 2018 device. Most apps work perfectly and Apple provides security updates. With the A12 Bionic chip, it still handles everyday tasks without any lag.

Can you replace the battery in my iPhone XS?

Absolutely. Battery replacements are one of our most common XS repairs. Takes about 30 minutes and makes a massive difference if your phone is dying by the afternoon. Pop into our Dundee workshop on Perth Road.

My iPhone XS back glass is cracked - does that affect wireless charging?

Minor cracks usually do not affect wireless charging, but severe damage can disrupt the charging coil connection. Either way, a cracked back should be sorted before moisture gets inside. We offer full housing replacements at our Perth Road workshop.

iPhone XS Not Right? Gee'z a Shout.

Walk-ins welcome. Most repairs done same day.

153 Perth Rd, Dundee
Free parking
Mon-Fri 9:30-17:30, Sat 10-17
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