// Microsoft Repair

Xbox One X Repair Dundee

Xbox One X overheating or showing graphical glitches? The vapor chamber cooling system in the X is powerful but when it fails, the console runs dangerously hot. Come to our Perth Road workshop in Dundee.

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5.05-Star Rated on Google
Xbox One X
// What Our Customers Say

Google Reviews

Gail Stirling
Gail Stirling
2 months ago
★★★★★
Brilliant service today from Ian! Thank you for reassurance and speedy repair and thorough software check.
Marion Adams
Marion Adams
5 months ago
★★★★★
With no technical knowledge at all the guy went above and beyond to help me. I am once again up and working armed with my new laptop and it DIDN'T cost a fortune. Many many thanks. Sorry I can...
Graeme Matheson
Graeme Matheson
7 months ago
★★★★★
First time visit with successful outcome, very knowledgeable professional manager will recommend & reuse again. Very impressive & very glad I dropped in.
Bronwyn Devine
Bronwyn Devine
8 months ago
★★★★★
Great at what they do! Will deffo recommend to friends and family.
darren Williamson
darren Williamson
8 months ago
★★★★★
⭐️🌟💫
Dylan Williamson
Dylan Williamson
8 months ago
★★★★★
Dropped my phone and thought it was done for, but these guys had it fixed the same day. Really friendly service, fair price and my phone looks brand new again. Would definitely recommend to my mates.
Read all our Google Reviews →

About the Xbox One X

The Xbox One X (model 1787) was released in November 2017 as the most powerful console of its generation, capable of true native 4K gaming. It packed 12GB of GDDR5 memory, a heavily upgraded GPU delivering 6 teraflops, and innovative vapor chamber cooling into the smallest Xbox One chassis. Often called "Project Scorpio" by fans. We repair every component at our Perth Road workshop in Dundee.

The Xbox One X pushes its hardware hard, and the vapor chamber cooling system is critical. When thermal paste degrades or the system gets dusty, overheating causes graphical artifacts, crashes, and eventual shutdown. HDMI port damage, disc drive failures, and hard drive issues are also common. The 12GB GDDR5 unified memory makes this console more sensitive to thermal issues than the One S. Our technicians have over 20 years' combined experience.

The Xbox One X was an absolute beast for its time. True 4K gaming in a tiny box. If yours is running hot or showing glitches, drap it in to our Perth Road workshop. We will get it running properly again.

The Xbox One X shipped as model 1787 in a single 1TB configuration. A limited "Project Scorpio" edition featured a different cosmetic finish but identical internals.

Model Numbers

You can find your Microsoft model number in Settings:

Xbox One X 1787

Device Specifications

Xbox One X Specs

Processor
Custom AMD APU (8-core Jaguar 2.3GHz + 6 TFLOP GPU at 1172MHz)
Memory
12GB GDDR5
Storage
1TB HDD
Optical
4K UHD Blu-ray drive
Connectivity
HDMI 2.0 out, USB 3.0 x3, WiFi 802.11ac, Gigabit Ethernet, IR blaster
Features
True 4K gaming, 12GB GDDR5, vapor chamber cooling, smallest Xbox One

Not Sure Which Microsoft You Have?

Dinnae worry - it's easy to check. Here's how to find your model number:

  • Option 1: Go to Settings > System > Console Information to find your model and serial number.
  • Option 2: Check the label on the back or bottom of the console.
  • Option 3: Just bring it in! We'll identify your exact model in seconds - nae bother at all.

Common Xbox One X Issues We Fix

Here are the issues we see most frequently at our Perth Road workshop:

Our technicians have over 20 years' combined experience. If it can be repaired, we'll fix it. If it cannae, we'll tell you straight - we'd rather give you honest advice than take your money for a repair that won't last.

Not sure what's wrong with your Xbox One X? Just bring it in and we'll diagnose the issue. Nae appointment needed.

Call Us

Xbox One X Repairs

Select the issue you're having with your Xbox One X. All repairs include a 90-day warranty and most are completed same day.

Not sure what's wrong? Select Diagnostic and we'll figure it out.

Same-Day Repairs Available

Most repairs completed within 1-2 hours
Book now, drop off today
Quality parts and experienced technicians

Select a repair above to book your drop-off time

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// FAQ

Xbox One X Repair Questions

My Xbox One X is overheating and crashing. Can you fix it?

The vapor chamber cooling needs proper thermal paste and clean airflow. We rework the thermal system at our Perth Road workshop. It is one of our most common Xbox One X repairs.

My Xbox One X shows graphical glitches during gameplay. What is wrong?

Graphical artifacts usually indicate overheating or GPU stress. Could be thermal paste failure or a deeper GPU issue. We will diagnose it properly before recommending a fix.

Can you replace the HDMI port on my Xbox One X?

Aye, HDMI port replacement is board-level soldering work. We handle this regularly for all Xbox models.

Can you upgrade the Xbox One X hard drive?

Aye, replacing the 1TB HDD with an SSD improves load times significantly. We can clone your existing data.

My Xbox One X disc drive is making grinding noises. Can you fix it?

Grinding usually means the drive mechanism is failing. We can replace the drive at our Dundee workshop.

Is the Xbox One X still worth repairing in 2026?

It still plays every Xbox One game in 4K and many enhanced titles look stunning. If you are not ready to upgrade to Series X, a repair makes sense.

Xbox One X Running Hot? We Ken The Fix.

Walk-ins welcome. Most repairs done same day.

153 Perth Rd, Dundee
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Mon-Fri 9:30-17:30, Sat 10-17
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