// Microsoft Repair

Xbox Series X Repair Dundee

Xbox Series X overheating or HDMI not working? The vapor chamber cooling and 12 TFLOP GPU generate serious heat that needs proper thermal management. Come to our Perth Road workshop in Dundee.

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Xbox Series X
// What Our Customers Say

Google Reviews

Gail Stirling
Gail Stirling
2 months ago
★★★★★
Brilliant service today from Ian! Thank you for reassurance and speedy repair and thorough software check.
Marion Adams
Marion Adams
5 months ago
★★★★★
With no technical knowledge at all the guy went above and beyond to help me. I am once again up and working armed with my new laptop and it DIDN'T cost a fortune. Many many thanks. Sorry I can...
Graeme Matheson
Graeme Matheson
7 months ago
★★★★★
First time visit with successful outcome, very knowledgeable professional manager will recommend & reuse again. Very impressive & very glad I dropped in.
Bronwyn Devine
Bronwyn Devine
8 months ago
★★★★★
Great at what they do! Will deffo recommend to friends and family.
darren Williamson
darren Williamson
8 months ago
★★★★★
⭐️🌟💫
Dylan Williamson
Dylan Williamson
8 months ago
★★★★★
Dropped my phone and thought it was done for, but these guys had it fixed the same day. Really friendly service, fair price and my phone looks brand new again. Would definitely recommend to my mates.
Read all our Google Reviews →

About the Xbox Series X

The Xbox Series X (model 1882) launched in November 2020 as Microsoft's flagship current-generation console. It delivers true native 4K gaming at up to 120fps with hardware ray tracing, powered by a custom AMD Zen 2 CPU and a 12 TFLOP RDNA 2 GPU with 16GB GDDR6 memory. The tower design with top-mounted fan and vapor chamber cooling was built for sustained high performance. A 2024 refresh added a 2TB option and an all-digital variant. We repair every component at our Perth Road workshop in Dundee.

The Series X is the most powerful Xbox ever made, and that power generates heat. Vapor chamber cooling failure, thermal paste degradation, and dust buildup are the most common issues. HDMI 2.1 port damage, disc drive failures (on the disc model), and power faults also come through our workshop. The tower design means the console must have clear airflow around the top vent. Our technicians have over 20 years' combined experience.

The Series X is an absolute powerhouse. 12 teraflops in a tower. If yours is running hot, crashing, or the HDMI has gone, drap it in to our Perth Road workshop. We will get it sorted.

The Xbox Series X ships as model 1882 in disc (standard) and all-digital variants. A 2TB Galaxy Black special edition uses the same internals. All models share identical cooling, HDMI, and power components.

Model Numbers

You can find your Microsoft model number in Settings:

Xbox Series X 1882

Device Specifications

Xbox Series X Specs

Processor
Custom AMD Zen 2 (8-core 3.8GHz + 12 TFLOP RDNA 2 GPU)
Memory
16GB GDDR6
Storage
1TB / 2TB NVMe SSD (expansion card slot)
Optical
4K UHD Blu-ray drive (standard model), no drive (all-digital model)
Connectivity
HDMI 2.1 out, USB 3.2 Gen 1 x3, WiFi 802.11ac, Gigabit Ethernet
Features
True 4K gaming at 120fps, ray tracing, Quick Resume, 12 TFLOP GPU, vapor chamber cooling

Not Sure Which Microsoft You Have?

Dinnae worry - it's easy to check. Here's how to find your model number:

  • Option 1: Go to Settings > System > Console Information to find your model and serial number.
  • Option 2: Check the label on the back or bottom of the console.
  • Option 3: Just bring it in! We'll identify your exact model in seconds - nae bother at all.

Common Xbox Series X Issues We Fix

Here are the issues we see most frequently at our Perth Road workshop:

Our technicians have over 20 years' combined experience. If it can be repaired, we'll fix it. If it cannae, we'll tell you straight - we'd rather give you honest advice than take your money for a repair that won't last.

Not sure what's wrong with your Xbox Series X? Just bring it in and we'll diagnose the issue. Nae appointment needed.

Call Us

Xbox Series X Repairs

Select the issue you're having with your Xbox Series X. All repairs include a 90-day warranty and most are completed same day.

Not sure what's wrong? Select Diagnostic and we'll figure it out.

Same-Day Repairs Available

Most repairs completed within 1-2 hours
Book now, drop off today
Quality parts and experienced technicians

Select a repair above to book your drop-off time

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// FAQ

Xbox Series X Repair Questions

My Xbox Series X is overheating and shutting down. Can you fix it?

The vapor chamber cooling system needs clean airflow and good thermal paste. We rework the thermal system at our Perth Road workshop.

Can you fix the HDMI 2.1 port on my Xbox Series X?

Aye, HDMI 2.1 port replacement is precision board-level soldering. We handle this regularly for both Xbox and PlayStation consoles.

My Xbox Series X disc drive has stopped reading discs. Can you fix it?

Disc drive issues can be the laser, the drive mechanism, or a board fault. Bring it in and we will diagnose it.

My Xbox Series X fan is extremely loud. Is that normal?

Some fan noise is normal under load, but grinding or rattling means the fan needs attention. Dust buildup also causes excessive noise. Drap it in.

Can you add more storage to my Xbox Series X?

The internal 1TB SSD is not easily upgradeable, but the expansion card slot accepts the Seagate or WD expansion cards for additional storage. We can help.

Is the Xbox Series X still the best Xbox to own?

It is still the most powerful Xbox with years of support ahead. If yours needs a repair, it is absolutely worth fixing rather than replacing.

Series X Running Hot? We Ken How To Cool It.

Walk-ins welcome. Most repairs done same day.

153 Perth Rd, Dundee
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Mon-Fri 9:30-17:30, Sat 10-17
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