// Sony Repair

PlayStation 5 Pro Repair Dundee

PS5 Pro already showing issues or HDMI not outputting 4K properly? The most powerful PlayStation ever still uses the same fragile HDMI 2.1 port. Come to our Perth Road workshop in Dundee.

20+ YearsExperience
Same DayRepairs
90-DayWarranty
Walk-InsWelcome
5.05-Star Rated on Google
PlayStation 5 Pro
// What Our Customers Say

Google Reviews

Gail Stirling
Gail Stirling
2 months ago
★★★★★
Brilliant service today from Ian! Thank you for reassurance and speedy repair and thorough software check.
Marion Adams
Marion Adams
5 months ago
★★★★★
With no technical knowledge at all the guy went above and beyond to help me. I am once again up and working armed with my new laptop and it DIDN'T cost a fortune. Many many thanks. Sorry I can...
Graeme Matheson
Graeme Matheson
7 months ago
★★★★★
First time visit with successful outcome, very knowledgeable professional manager will recommend & reuse again. Very impressive & very glad I dropped in.
Bronwyn Devine
Bronwyn Devine
8 months ago
★★★★★
Great at what they do! Will deffo recommend to friends and family.
darren Williamson
darren Williamson
8 months ago
★★★★★
⭐️🌟💫
Dylan Williamson
Dylan Williamson
8 months ago
★★★★★
Dropped my phone and thought it was done for, but these guys had it fixed the same day. Really friendly service, fair price and my phone looks brand new again. Would definitely recommend to my mates.
Read all our Google Reviews →

About the PlayStation 5 Pro

The PlayStation 5 Pro (CFI-7000 series) launched in November 2024 as the most powerful PlayStation console ever made. The 16.7 TFLOP GPU delivers 67% more compute units than the standard PS5, enabling enhanced ray tracing and Sony's AI-driven PlayStation Spectral Super Resolution (PSSR) upscaling technology. It ships with 2TB of NVMe SSD storage and supports the same detachable disc drive as the PS5 Slim. We repair every component at our Perth Road workshop in Dundee.

As a current-generation premium console, PS5 Pro repairs are primarily HDMI 2.1 port issues (same fragile port design), overheating under sustained heavy gaming loads, and early adopter hardware faults. The more powerful GPU generates more heat, making proper ventilation essential. The digital-only base configuration means no disc drive failures unless the detachable drive is purchased. Our technicians have over 20 years' combined experience.

The PS5 Pro is the most powerful console Sony has ever made. If yours has developed a fault, drap it in to our Perth Road workshop. We are already working on these and ken the hardware well.

CFI-7000A and CFI-7000B are the two model numbers. The Pro ships digital-only but accepts the same detachable disc drive as the PS5 Slim.

Model Numbers

You can find your Sony model number in Settings:

CFI-7000A CFI-7000B

Device Specifications

PlayStation 5 Pro Specs

Processor
Custom AMD Zen 2 (8-core 3.85GHz + 16.7 TFLOP RDNA GPU with ray tracing)
Memory
16GB GDDR6 (28% faster bandwidth)
Storage
2TB NVMe SSD (M.2 expansion slot)
Optical
No built-in drive (detachable drive sold separately)
Connectivity
HDMI 2.1, USB-A x2, USB-C x2, WiFi 7, Bluetooth 5.1, Gigabit Ethernet
Features
PlayStation Spectral Super Resolution (PSSR), 2TB storage, 16.7 TFLOP GPU, enhanced ray tracing

Not Sure Which Sony You Have?

Dinnae worry - it's easy to check. Here's how to find your model number:

  • Option 1: Go to Settings > System > Console Information to find your model and serial number.
  • Option 2: Check the label on the back or bottom of the console.
  • Option 3: Just bring it in! We'll identify your exact model in seconds - nae bother at all.

Common PlayStation 5 Pro Issues We Fix

Here are the issues we see most frequently at our Perth Road workshop:

Our technicians have over 20 years' combined experience. If it can be repaired, we'll fix it. If it cannae, we'll tell you straight - we'd rather give you honest advice than take your money for a repair that won't last.

Not sure what's wrong with your PlayStation 5 Pro? Just bring it in and we'll diagnose the issue. Nae appointment needed.

Call Us

PlayStation 5 Pro Repairs

Select the issue you're having with your PlayStation 5 Pro. All repairs include a 90-day warranty and most are completed same day.

Not sure what's wrong? Select Diagnostic and we'll figure it out.

Same-Day Repairs Available

Most repairs completed within 1-2 hours
Book now, drop off today
Quality parts and experienced technicians

Select a repair above to book your drop-off time

Choose a Repair
// FAQ

PlayStation 5 Pro Repair Questions

Can you fix the HDMI port on my PS5 Pro?

Aye, same HDMI 2.1 port design as the standard PS5. Board-level soldering required. We handle it.

My PS5 Pro is running very hot during heavy gaming. Is that a problem?

The Pro pushes more power than the standard PS5, so it generates more heat. If it is shutting down or the fan is abnormally loud, there may be a thermal issue. Bring it in.

Is the PS5 Pro worth repairing or should I use the warranty?

If still under warranty, Sony should handle it. If the warranty has expired or does not cover the fault, we offer competitive repair pricing. We will advise honestly.

Can you add the detachable disc drive to my PS5 Pro?

Aye, we can install the detachable disc drive accessory. It connects to the console's rear port. Quick job.

What is PSSR and does it affect repairs?

PlayStation Spectral Super Resolution is an AI upscaling feature. It is software-based and does not affect hardware repairs. If your Pro has a fault, it is a hardware issue we can diagnose.

How do I know which PS5 Pro model I have?

Check Settings, System, Console Information. The PS5 Pro uses model numbers CFI-7000A or CFI-7000B. The label on the back also shows it.

PS5 Pro Needing Attention? Drap It In.

Walk-ins welcome. Most repairs done same day.

153 Perth Rd, Dundee
Free parking
Mon-Fri 9:30-17:30, Sat 10-17
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