// Sony Repair

PlayStation 5 Slim Repair Dundee

PS5 Slim overheating or HDMI cutting out? The redesigned chassis is smaller but runs the same powerful hardware inside. Visit us on Perth Road in Dundee and we will take a look.

20+ YearsExperience
Same DayRepairs
90-DayWarranty
Walk-InsWelcome
5.05-Star Rated on Google
PlayStation 5 Slim
// What Our Customers Say

Google Reviews

Gail Stirling
Gail Stirling
2 months ago
★★★★★
Brilliant service today from Ian! Thank you for reassurance and speedy repair and thorough software check.
Marion Adams
Marion Adams
5 months ago
★★★★★
With no technical knowledge at all the guy went above and beyond to help me. I am once again up and working armed with my new laptop and it DIDN'T cost a fortune. Many many thanks. Sorry I can...
Graeme Matheson
Graeme Matheson
7 months ago
★★★★★
First time visit with successful outcome, very knowledgeable professional manager will recommend & reuse again. Very impressive & very glad I dropped in.
Bronwyn Devine
Bronwyn Devine
8 months ago
★★★★★
Great at what they do! Will deffo recommend to friends and family.
darren Williamson
darren Williamson
8 months ago
★★★★★
⭐️🌟💫
Dylan Williamson
Dylan Williamson
8 months ago
★★★★★
Dropped my phone and thought it was done for, but these guys had it fixed the same day. Really friendly service, fair price and my phone looks brand new again. Would definitely recommend to my mates.
Read all our Google Reviews →

About the PlayStation 5 Slim

The PlayStation 5 Slim (CFI-2000 series) launched in November 2023 as a smaller, lighter redesign of the original PS5. It is approximately 30% smaller by volume, ships with 1TB of SSD storage (up from 825GB), and introduced a detachable disc drive that can be purchased separately for the digital edition. The internal hardware delivers identical gaming performance to the original PS5. We repair every component at our Perth Road workshop in Dundee.

The PS5 Slim shares most repair issues with the original PS5: HDMI 2.1 port damage, overheating, fan noise, and disc drive problems (on the disc model). The smaller chassis means heat management is slightly different, and the detachable disc drive mechanism introduces a new potential failure point with its connector. Our technicians have over 20 years' combined experience.

The PS5 Slim looks great but still has the same HDMI and thermal issues as the original. If yours is playing up, drap it in to Perth Road. We are already very familiar with the new design.

CFI-2000A is the disc edition, CFI-2000B is the digital edition. Both can accept the detachable disc drive. All share identical internals for HDMI, fan, PSU, and SSD repairs.

Model Numbers

You can find your Sony model number in Settings:

CFI-2000A CFI-2000B CFI-2000A01 CFI-2000B01

Device Specifications

PlayStation 5 Slim Specs

Processor
Custom AMD Zen 2 (8-core 3.5GHz + 10.28 TFLOP RDNA 2 GPU, 6nm)
Memory
16GB GDDR6
Storage
1TB NVMe SSD (M.2 expansion slot)
Optical
Detachable 4K UHD Blu-ray drive (sold separately for digital edition)
Connectivity
HDMI 2.1, USB-A x2, USB-C x2, WiFi 7, Bluetooth 5.1, Gigabit Ethernet
Features
30% smaller, 1TB storage, detachable disc drive option, horizontal/vertical stand

Not Sure Which Sony You Have?

Dinnae worry - it's easy to check. Here's how to find your model number:

  • Option 1: Go to Settings > System > Console Information to find your model and serial number.
  • Option 2: Check the label on the back or bottom of the console.
  • Option 3: Just bring it in! We'll identify your exact model in seconds - nae bother at all.

Common PlayStation 5 Slim Issues We Fix

Here are the issues we see most frequently at our Perth Road workshop:

Our technicians have over 20 years' combined experience. If it can be repaired, we'll fix it. If it cannae, we'll tell you straight - we'd rather give you honest advice than take your money for a repair that won't last.

Not sure what's wrong with your PlayStation 5 Slim? Just bring it in and we'll diagnose the issue. Nae appointment needed.

Call Us

PlayStation 5 Slim Repairs

Select the issue you're having with your PlayStation 5 Slim. All repairs include a 90-day warranty and most are completed same day.

Not sure what's wrong? Select Diagnostic and we'll figure it out.

Same-Day Repairs Available

Most repairs completed within 1-2 hours
Book now, drop off today
Quality parts and experienced technicians

Select a repair above to book your drop-off time

Choose a Repair
// FAQ

PlayStation 5 Slim Repair Questions

Can you fix the HDMI port on my PS5 Slim?

Aye, same HDMI 2.1 port as the original PS5. Board-level soldering repair. We handle it at our Perth Road workshop.

My PS5 Slim detachable disc drive is not working. Can you fix it?

The detachable drive has a connector that can develop issues. Bring the console and drive in and we will diagnose whether it is the drive or the connector.

My PS5 Slim is running hotter than expected. Is that normal?

The smaller chassis can run warm under heavy gaming. If it is shutting down or the fan is excessively loud, dust and thermal paste may need attention. Drap it in.

Can you add more storage to my PS5 Slim?

Aye, same M.2 expansion slot as the original PS5. We can install an additional NVMe SSD for you.

What is the difference between CFI-2000A and CFI-2000B?

A is the disc edition with the built-in drive. B is the digital edition without a drive. The digital edition can add the detachable drive later.

Is the PS5 Slim the same power as the original PS5?

Aye, identical gaming performance. The Slim uses a more efficient 6nm chip process but outputs the same graphics and frame rates.

PS5 Slim Not Right? We Will Get It Sorted.

Walk-ins welcome. Most repairs done same day.

153 Perth Rd, Dundee
Free parking
Mon-Fri 9:30-17:30, Sat 10-17
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