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So, let’s imagine you’re in a rush to get (say) a report ready for work, some important coursework due by the end of the day or something similarly stressful. And something happens to it, such as the screen getting hit or dropped at the coffee shop and now it’s covered in a mass of cracks, possibly with that “spilt ink” effect. Or worse, it’s not showing anything at all.

Or maybe your keyboard’s been acting up for weeks – the ‘e’ key sticks every time, making every email look like it was written by someone who never learned to spell properly.

Approaching three quarters of laptop problems we get brought into our Dundee store involve either screen damage, keyboard failures, or slow performance issues.

The good news is that Repair Alliance is run by people with over twenty years in laptop and computer repair, so we’re extremely experienced in fixing most such problems in a reliable and cost-effective manner with as little delay as possible.

And if yours turns out to be a more difficult or obscure repair, we have the skills and equipment to diagnose and fix laptop problems that many other repair stores won’t- and can’t- begin to deal with.

We understand how important your laptop or notebook computer is to your daily productivity, and we can repair it locally- and in most cases, cost-effectively- compared to many “big box” repair places.

This guide covers everything you need to know about laptop repair services in Dundee, including common repair costs, realistic timeframes, and how to choose between repair and replacement.

Most Common Laptop Repairs Needed in Dundee

After fixing hundreds of laptops for customers in the Dundee, Angus and North Fife areas, we’ve got a pretty good idea of what goes wrong most often:

Screen Replacement and Crack Repair

Laptop screens break the moment you look at them wrong. The most common causes include losing the laptop with something on the keyboard, dropping it while rushing between meetings or classes, or the old classic “it fell off the couch”.

Signs you need screen replacement:

  • Cracks or lines across the display
  • Dark spots or patches that won’t go away
  • Flickering or sections that stay black
  • Colours that look completely wrong

Keyboard Replacement and Key Repairs

Keyboards take more abuse than any other part of your laptop. Coffee spills, crumb invasions, and keys that get pressed way more than they were meant to handle.

Common keyboard problems:

  • Keys that stick or don’t press down properly
  • Letters that don’t type when you press them
  • Multiple letters appearing from one keypress
  • Keys that have completely fallen off

Charging Port Replacement

There’s almost nothing more frustrating than a laptop that won’t charge. Most of the time it’s actually the charger cable that’s failed – usually because people wrap the cable around the power brick and the wires break inside. But when it’s not the cable, it’s often the charging port inside the laptop that’s given up.

SSD Upgrades for Better Performance

An SSD upgrade can transform an old or underpowered laptop into a sluggish paperweight that struggles with modern software into something that’s actually usable. If your laptop takes forever to start up or you find yourself making tea while waiting for files to open, an SSD upgrade might be exactly what you need.

Boot times go from minutes to seconds, programs open instantly, and your laptop feels almost new again!

Windows Installation and Virus Removal

Sometimes laptops get clogged up with years of downloaded programs and digital clutter. A fresh Windows or Linux installation will your laptop a complete fresh start. We also handle virus removal- despite what people think, laptops can still get infected with malware that slows everything down.

When to Repair vs Replace Your Laptop

This is the question we get asked more than any other: “Is my laptop worth fixing, or should I just buy a new one?”

Cost-Benefit Analysis Guide

Our rule of thumb is this- if the repair costs more than half what a decent replacement would cost, it’s probably time to start shopping for something new.

The sweet spot for repairs is usually laptops that are 2-6 years old. Anything newer than 2 years is almost always worth fixing, and anything older than 6 years starts to get questionable.

Your laptop is probably worth fixing if…

  • It’s less than 5 years old and was decent quality when new
  • The repair cost is less than 40% of replacement cost
  • Everything else works fine – it’s just one specific problem

It’s time to start shopping for a new laptop when…

  • Multiple major components need replacing at once
  • The repair costs more than 60% of a suitable replacement
  • You’re constantly having different problems every few months

What to Expect During Laptop Repair in Dundee

Here’s exactly what happens when you bring your laptop to our Perth Road workshop:

Assessment and Pricing

When you first bring your laptop in, we’ll chat about what’s been going wrong. Don’t worry if you can’t explain it in technical terms – “it makes a weird noise and the screen goes funny” is perfectly fine.

We’ll give you a guide price based on what we can see during an initial look. For screen repairs, we typically need to remove your current screen to check the part number on the back panel – it’s the only way to guarantee we order exactly the right replacement.

Repair Timeframes

For common repairs on popular laptop models, we often have parts in stock. Those repairs usually take 1-2 days. For less common models, we’re usually looking at 3-5 working days once parts arrive. Software repairs can usually be turned around same day or next day.

Data Safety

Most hardware repairs don’t affect your data at all. For repairs that might affect your data, we’ll always discuss backup options before we start work. We never start any work that might affect your data without discussing it with you first. You’re usually looking at 3-5 working days once the parts arrive. Straightforward software repairs can usually be turned around same day or next day since there’s no waiting for parts.

For repairs that might affect your data, we’ll always discuss backup options before we start work. We never start any work that might affect your data without discussing it with you first.

How much does laptop screen replacement cost in Dundee?

Laptop screen replacement costs in Dundee vary significantly depending on your laptop model, screen size, and display technology. Getting an accurate quote requires identifying the exact screen specifications from your device.

Why pricing varies:

  • Screen size and resolution differences – A 13-inch standard HD screen costs much less than a 17-inch 4K display.
  • Touchscreen vs standard LCD displays – If your laptop has a touchscreen, expect to pay considerably more.
  • Brand-specific components and availability – Some manufacturers use proprietary connectors that make replacement screens harder to source and more expensive.
  • Premium vs budget laptop models – High-end laptops often have specialized screens that cost more to replace than basic displays.

How the quoting process works:

Most Dundee repair services provide guide prices when you bring your laptop in. However, to guarantee the correct replacement screen, technicians typically need to remove your current screen to check the part number and specifications on the back panel.

What to expect:

  • Initial guide price – We can give you a rough estimate based on your laptop model and what we typically see.
  • Confirmation of exact cost after screen removal – Once we’ve identified the specific part number, we’ll give you the final quote.
  • Parts may need ordering for specific models – Common laptops often have screens in stock, but less popular models might need parts ordered in.
  • Guide prices are usually fairly accurate – Our initial estimates are typically within £20 to £30 of the final cost.

This process makes sure you receive the correct replacement screen that matches your laptop’s exact specifications.

Get Your Laptop Fixed Today

Don’t let a broken laptop slow down your work or studies any longer. Whether you’re dealing with a cracked screen, faulty keyboard, or a machine that’s running slower than treacle, we’re here to help.

Just bring your laptop to our workshop at 153 Perth Road, Dundee – no need to book in advance. We’re open Monday to Friday 9:30-17:30, and Saturdays 10:00-17:00.

Got questions before you come in? Give us a call on 01382 217 272 or contact us for an email response– but the quickest way to get an accurate quote is to bring your laptop in for a proper assessment.

Here’s how it works:

  1. Bring your laptop to our Perth Road workshop – No need to book in advance, just pop in during opening hours.
  2. We’ll assess what’s actually wrong – Proper hands-on diagnosis means accurate quotes and no nasty surprises.
  3. Receive your final quote and timeframe – You’ll know exactly what you’re paying and when you’ll get your laptop back.
  4. Get your laptop back running perfectly – Pick it up when it’s ready and get back to being productive.

The thing is, laptop problems aren’t always what they seem over the phone. What sounds like a simple keyboard issue might actually be a motherboard problem. We need to get our hands on your laptop to give you a proper diagnosis.

We’ve helped hundreds of people in Dundee- professionals, students and more- to get their laptops working properly again. From NHS workers who need reliable machines for patient records to university staff managing research data, we understand how important your laptop is to your daily work.

Most repairs are completed within one to five working days, depending on parts availability. Software issues like virus removal or Windows reinstalls are often same-day or next-day turnarounds.

Your data safety is our priority – we never start work that might affect your files without discussing backup options first.

Visit our store in the West End of Dundee:- Repair Alliance – 153 Perth Road, Dundee, DD2 1AR

You can also find us on social media @akarepairalliance on Facebook and @akarepairalliance on Instagram for updates and repair tips.

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